Privacy Policy
Applies to: www.elvtraining.com and www.vehiclelifttraining.com
Last updated: November 2025
1. Introduction
Welcome to the Privacy Policy of End of Life Vehicle Training Ltd (trading as ELV Training).
We take your privacy seriously and are committed to protecting your personal data. This statement explains how we collect, use, and safeguard your information when you visit or interact with our websites — elvtraining.com and vehiclelifttraining.com — or when you enrol on our training programmes.
We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
End of Life Vehicle Training Ltd
Registered Office: 20 Tracy Drive, Newton-le-Willows, WA12 8PX, United Kingdom
Company Number: 14350605
Email: info@elvtraining.com
Telephone: +44 7393 732483
We provide automotive safety and compliance training, including:
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Vehicle Lift Safety Training (LOLER / PUWER compliance)
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EV & Hybrid Safety Training
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Authorised Treatment Facility (ATF) and environmental compliance programmes
3. Information We Collect
We may collect and process the following categories of personal information:
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Name, email address and contact details
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Company name, job title and training interests
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Course registration, assessment and completion records
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Payment and invoice information (where applicable)
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Technical data (such as IP address, browser type and cookies)
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Usage data relating to our eLearning platforms (iSpring LMS and website analytics)
4. How We Use Your Information
We use personal data only for legitimate business purposes, including to:
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Register and manage training accounts
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Deliver eLearning courses and certificates of completion
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Provide customer support and technical assistance
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Send important service updates or regulatory information
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Maintain CPD records and demonstrate compliance to awarding bodies
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Improve our websites and training materials through analytics
We do not sell, rent or share your personal information with third parties for marketing purposes.
5. Legal Basis for Processing
We process personal data on the following grounds:
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Performance of a contract (e.g., course delivery and certification)
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Legitimate interests (e.g., business administration and security)
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Legal obligations (e.g., accounting or regulatory compliance)
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Consent (where you have opted in to receive marketing communications)
6. Data Retention & Security
We store data securely on encrypted servers and retain it only for as long as necessary to provide training services or meet legal requirements.
Access to personal information is restricted to authorised staff and training partners who require it for legitimate purposes.
7. Your Rights under UK GDPR
You have the right to:
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Access and receive a copy of the data we hold about you
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Request corrections or deletion of your data
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Withdraw consent to marketing at any time
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Object to processing or request restriction of processing
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Request data portability
To exercise these rights, contact us at info@elvtraining.com.
8. Cookies and Analytics
Our websites use cookies to improve user experience and analyse traffic.
By continuing to use our sites, you consent to our use of cookies unless you adjust your browser settings.
9. Data Sharing and Third Parties
We may share data with trusted service providers who help us deliver our training programmes — for example:
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iSpring Solutions (for LMS hosting and eLearning delivery)
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Payment processors (for secure transactions)
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Accrediting bodies (for CPD validation or audit purposes)
All partners are bound by confidentiality and data protection agreements consistent with UK GDPR.
10. International Transfers
Where data is stored or processed outside the UK, we ensure adequate protection through approved safeguards such as Standard Contractual Clauses or equivalent agreements.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in law or our business practices.
The latest version will always be available on our websites, with the revision date clearly displayed.
12. Contact Us
If you have any questions, concerns or complaints about how we handle your data, please contact:
Data Protection Officer
End of Life Vehicle Training Ltd
📧 info@elvtraining.com
📞 +44 7393 732483
If you remain dissatisfied, you have the right to raise a concern with the UK Information Commissioner’s Office (ICO): www.ico.org.uk.